Public inquiries form

Note

In light of developments surrounding the spread of COVID-19, this form is temporarily unavailable. We sincerely apologize for any inconvenience this may cause.

For any questions, you can contact the Consumer Support Line at 1-877-249-2782 from Monday to Friday, 8:30 a.m. to noon and from 1:00 p.m. to 4:30 p.m (Eastern Time). Please note that wait times may be longer than usual, but we are here for you.

Typing from a teletypewriter or making a call from outside Canada?

  • Calls from outside Canada:
    819-997-0313
  • Type to our teletypewriter toll-free (in Canada):
    1-877-909-2782
  • Type to our teletypewriter from outside of Canada:
    819-994-0423
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