Intervention, observation ou réponse de l'intimé / Intervention, comment or answer by respondent

Date reçu / Date Arrived: 2022-10-05

Numéro de processus public / Public Process Number: 2022-147
Numéro d'intervention / Intervention Number: 48
Demande(s) / Application(s):
Cas / Case: 304756

Demande à comparaître à l'audience publique / Request to appear at the public hearing: Non/No
Intimé / Respondent: Non/No

Commentaire / Comment
Not being able to receive a phone call, a text message or an email that a love one has passed away for HOURS because all communication is down in Nunavut is absolutely unacceptable in todays age.

Having to rely on a satellite communicator such as a garmin Inreach device to have a back up means of communication and pay out of pocket for it is not acceptable for telecommunications in Canada!! Not knowing if it’s going down for minutes, days or hours is unnerving.

A physician at the main hospital for Baffin Island has to go through many unnecessary obstacles to be able to talk to a doctor in Ottawa for vital guidance for a critical patient because all main communication was down. This is unacceptable!! The prices we pay NorthWestTel or other local companies, we should be getting better than anywhere in the country. But yet, if it’s cloudy the internet doesn’t work well and you can’t even be on a zoom call with business partners on mainland Canada.

I’m not talking like these are one of instances. I am talking weekly and if I said said daily.. it is honestly not a far stretch.

Please please please do something about this.

Copie envoyée au demandeur et à tout autre intimé si applicable / Copy sent to applicant and to any respondent if applicable: Non/No

Information du client / Client information

Nom / Name: M Mac
Titre / Title:
Au nom de la compagnie / On behalf of company:
Adresse courriel / E-mail address:
Adresse postale / Address: Iqaluit, NU, Canada
Code postal / Postal code: X0A 0H0
Téléphone / Telephone:
Facsimilé / Fax: