Intervention, observation ou réponse de l'intimé / Intervention, comment or answer by respondent

Date reçu / Date Arrived: 2022-09-29

Numéro de processus public / Public Process Number: 2022-147
Numéro d'intervention / Intervention Number: 40
Demande(s) / Application(s):
Cas / Case: 304571

Demande à comparaître à l'audience publique / Request to appear at the public hearing: Non/No
Intimé / Respondent: Non/No

Commentaire / Comment
I am old enough to remember when NorthwesTel would buy equipment being retired by other service providers in the provinces and put it into service in the Yukon simply to reduce costs of providing services in such a small market segregated by large distances. I felt that this was okay because they were able to extend their reach to distant communities and bring a level of service that was not previously provided.

Today, as they are installing fibre lines to our community (Faro, Yukon) I know the benefits of fibre lines because I was living in a small rural Alberta community when fibre was brought in. The speeds were quite noticeable and appreciated. Fibre lines to Faro will have the potential to make remote work much more feasible and reduce the congestion in larger centres.

The challenge with any technology is recovering the costs of the investments. I fear that the rates for access will increase over the current levels of cost/service, which will not have a positive impact on conversion for fibre to the house. I am still trying to develop an appreciation for having a cap on the amount of data that a customer can bring into the home before 'overage' charges are levied. In reality, that is nonsense. Either line functions or it doesn't. 'Dial' the topic back to the 1970s. There was no meter to indicate that a telephone user spent too many hours on the telephone in one month, and don't see the value of having a 'meter' on data. 300GB (or whatever) and the meter is tripped and there is a surcharge.

How about a decent monthly flat-rate that is predictable for the provider and the users? It removes the entire overhead that the provider is required to complete each month to monitor and invoice in case there is a slight overage. And the customer has a predictable bill each month. Will there be abusers. Of course. There are always are, but those few seldom outnumber those who do not abuse the service.

Predictable flat-rate service benefits everyone. Fibre service benefits everyone. Internet access now ranks almost equal access to fresh water and housing. It can also be one of the main drivers for economic development in the Yukon.

Copie envoyée au demandeur et à tout autre intimé si applicable / Copy sent to applicant and to any respondent if applicable: Non/No

Information du client / Client information

Nom / Name: Larry Baran
Titre / Title:
Au nom de la compagnie / On behalf of company:
Adresse courriel / E-mail address:
Adresse postale / Address: Faro, YT, Canada
Code postal / Postal code: Y1A 1K0
Téléphone / Telephone: 403-485-3568
Facsimilé / Fax: