Intervention, observation ou réponse de l'intimé / Intervention, comment or answer by respondent

Date reçu / Date Arrived: 2022-06-13

Numéro de processus public / Public Process Number: 2022-147
Numéro d'intervention / Intervention Number: 10
Demande(s) / Application(s):
Cas / Case: 299807

Demande à comparaître à l'audience publique / Request to appear at the public hearing: Non/No
Intimé / Respondent: Non/No

Commentaire / Comment
Just the last few days, there was another service disruption. (867) area codes (including 911, landline, cell service) could not receive calls. We were lucky in that we still had internet access so our VoIP phone could still call Southern Canada, but we couldn't e.g. call next door either on our VoIP or landline phone. It took a couple of days for service to resume. RCMP said in a press release that if RCMP services were required, to go to the detachment; note that in Faro, the detachment is being rebuilt so there isn't one. Nearest detachment is Ross River, an hour away.

So, what needs to be done? Infrastructure critical to maintaining services (e.g. servers, routers, etc.) need to be local, in the Yukon (or each territory) rather than relying on something down the cable to another province. I know, NorthweTel says everything will be sweetness and light when the Dempter Fibre link is done to provide a redundant route to NWT, but NWT was out too.

I'm one person on a DSL. I can stream movies without any problems, so the current speed is fine for me. I don't know how it is for people with 4 kids all trying to do remote learning.

I don't have a cell phone. There's no service outside of the community anyway.

Copie envoyée au demandeur et à tout autre intimé si applicable / Copy sent to applicant and to any respondent if applicable: Non/No

Information du client / Client information

Nom / Name: Douglas Tutty
Titre / Title:
Au nom de la compagnie / On behalf of company:
Adresse courriel / E-mail address:
Adresse postale / Address: Faro, YT, Canada
Code postal / Postal code: Y0B 1K0
Téléphone / Telephone:
Facsimilé / Fax: