Intervention, observation ou réponse de l'intimé / Intervention, comment or answer by respondent

Date reçu / Date Arrived: 2020-12-06

Numéro de processus public / Public Process Number:
Numéro d'intervention / Intervention Number: 40
Demande(s) / Application(s): 2020-0677-5
Cas / Case: 296603

Demande à comparaître à l'audience publique / Request to appear at the public hearing: Non/No
Intimé / Respondent: Non/No

Commentaire / Comment
I have lived in the Yukon since 1990. So I have watch Internet policies develop from scratch. I have never been satisfied with the pricing of Internet services from Northwestel. I have seen how other markets in Canada have been treated much more fairly. This latest idea of unlimited plans is to me another example of Northwestel asking for more money for less service. The structure of the plan does not make access or speed any better. In the lower end plans the price increases significantly. As seen in the Spring and early summer with the temporary unlimited plan during the pandemic which accounted students learning from home, Northwestel showed that they had incredible capacity for accommodating unlimited plans. If it was 1995, I could understand the expense of being a “northern” tele-communications company but in 2020, Northwestel can handle lower prices and unlimited Internet. The plans they are promoting are throttling back the speed, giving unlimited use and increasing the price. You are paying for speed of the service which when the focus on unlimited is a false narrative. The Internet speed pricing should be reasonable. The unlimited aspect should be given at no extra cost but the prices should not increase. Increase the services lower or keep the prices the same. The profit line will not suffer.

Copie envoyée au demandeur et à tout autre intimé si applicable / Copy sent to applicant and to any respondent if applicable: Oui/Yes

Information du client / Client information

Nom / Name: Kevin Greenshields
Titre / Title:
Au nom de la compagnie / On behalf of company:
Adresse courriel / E-mail address:
Adresse postale / Address: 14 Firth Road, Whitehorse, YT, Canada
Code postal / Postal code: Y1A 4R6
Téléphone / Telephone:
Facsimilé / Fax: