Intervention, observation ou réponse de l'intimé / Intervention, comment or answer by respondent

Date reçu / Date Arrived: 2018-07-16

Numéro de processus public / Public Process Number: 2018-246
Numéro d'intervention / Intervention Number: 20
Demande(s) / Application(s):
Cas / Case: 275195

Demande à comparaître à l'audience publique / Request to appear at the public hearing: Non/No
Intimé / Respondent: Non/No

Commentaire / Comment
I have asked Rogers to allow my DATA to carry over when I have not used all of it in a month. I have a 4 GB a month plan and often I only use 2 GB. I have paid for 4 GB a month. The unused portion of my DATA should roll over to the next month. I even offered to pay $5 a month as a service fee. It is not fare to charge a person for overages when they exceed DATA one month and then penalize them in the next months when you do not use all of your DATA. Please change this as it is unfair and nigh on criminal. I have attached the discussion that I had with Rogers on this Matter.

Copie envoyée au demandeur et à tout autre intimé si applicable / Copy sent to applicant and to any respondent if applicable: Non/No

Information du client / Client information

Nom / Name: Cheyenne Layton
Titre / Title:
Au nom de la compagnie / On behalf of company:
Adresse courriel / E-mail address:
Adresse postale / Address: okotoks, AB, Canada
Code postal / Postal code: T1S 1M2
Téléphone / Telephone: 403-680-2007
Facsimilé / Fax: